Miscellaneous

Enterprise Service Management for HR and Legal

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Introduction Curious about enterprise service management? Service desks aren’t just for IT teams anymore. As the world of work becomes more digital, teams like HR, legal and even facilities are using Jira Service Desk to manage and track tasks like employee onboarding, contract signing, and room booking. Companies like Twitter are embracing what is called […]

Miscellaneous

Jira Service Desk and AppDynamics: Customer Story

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Based in San Francisco, AppDynamics began as a global application monitoring service in 2008. Teams within the company operated as startups within a startup. When faced with challenges, individual teams created custom solutions in order to “make the digital world work”. As AppDynamics grew to 2000+ employees, they needed to update their processes and systems […]