Online and Onsite Support

When you can’t run, you crawl. And when you can’t crawl… you find someone to carry you.

Keep Up on Maintenance

We offer adaptive maintenance of Atlassian products. If your environment changes, the system changes too. We’re here for upgrades and updates, compatibility issues, security & patches, admin settings, and more. 

Near and Far

Atlassian support is fast and responsive, but none of their personnel is actually in Canada. We understand the Canadian culture and needs. If you're in Ontario, we can diagnose your issue onsite and help you face-to-face.

Short Term Onsite Staffing

What is it?

Our short term onsite staffing program is exactly what it sounds like. We provide a temporary staff member to administrate Jira for you and help your company's transition. For this period of time, they can be considered your employee in terms of non-compete and intelligent property laws, but will be on our payroll.

Why is it?

This program exists to help you speed up your adoption of Jira and other Atlassian products. Our implementation strategy and training do a lot, but if you feel your company still requires someone to hold the reigns, we can provide you a short term solution until you find a permanent member.

When is it?

We can provide a short term staff for anywhere from 1 week to 3 months. 3 months should be more than enough transition your teams and system. If you wish to seek a new hire for a Jira administrator role, we would be more than happy to give you suggestions of places to post.

How do I get it?

If you require this service, simply give us a call at 519-804-4956, or message us.

*Onsite support is only available for regions surrounding Kitchener Waterloo, Cambridge, Guelph, London, Hamilton, and Toronto. If you have questions on whether your company falls within this scope, please contact us.